Terms of Use
CONSENT
By accessing the Site you agree to be bound by these terms and conditions.
COPYRIGHT, ALL RIGHTS RESERVED
At all times the copyright on all artworks shown on this website belongs to the artist / respective artists represented on this Site.
The Site owners have the right, or have obtained the rights, to reproduce all the artworks displayed on the site in print, framed print and/or merchandise format.
All images remain the property of the artist / respective artists represented on this Site and no form of reproduction for private use, commercial sales or non-commercial distribution is permitted without prior permission of the artist/s and/or Site owner.
Your use of the Site carries with it no rights in relation to copyright, trade marks or other intellectual property rights in the Site. All website design, text, graphics and arrangement thereof, and all software compilations, underlying source code, and all other material on the Site are Copyright of the artist / respective artists represented on this Site.
USE OF THE SITE
You agree that you will only use the Site in a manner that is consistent with these terms and conditions and in such a way as to ensure compliance with all applicable laws and regulations.
You are free to use the links to other web sites or resources that we, or our partners, may provide on the site from time to time provided that we cannot accept responsibility for these, nor can we be deemed to have endorsed their content.
While we take reasonable steps to prevent the introduction of viruses, we cannot warrant that our site, or others to which we give access, is free of viruses.
To the fullest extent permitted at law, we are providing the Site and its contents on an “as is” basis and make no (and expressly disclaim all) representations or warranties of any kind, express or implied, with respect to the Site or the information, content, materials or products included in the Site including, without limitation, warranties of merchantability, quality and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via the Site is accurate, complete or current.
We reserve the right to suspend, restrict, or terminate your access to the Site for any reason
ANALYTICS
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
COOKIES
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
VISITOR DATA
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
FOR CUSTOMERS
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your shirt size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
Our payment processor(s) [payment processor name(s)] will also collect payment information from you. You can read their privacy policy at [payment processor privacy policy URL].
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
SHARE BUTTONS
This website includes share buttons which enable you to share pages or other content from this site to the following third party services: [LIST SERVICES]. If you click a share button, these third parties may receive your personal data, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
BLOG COMMENTS
This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
WEBFORMS
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
ABANDONED CART
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
MARKETING EMAILS
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
ORDER AND ACCOUNT EMAILS
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
FONTS
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
SCHEDULING
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
Name
Email address
Phone number
Details relating to your appointment (for example, who referred you)
Files you uploaded
We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.
SQUARESPACE PAYMENTS
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
Shipping & Returns
RETURNS OF DAMAGED ARTWORK
In the unlikely event of receiving a damaged artwork, please contact us within 48 hours form delivery with time and date stamped pictures of the damage. Once confirmed, we will endeavour to replace the edition free of cost.
To make a return, please submit a contact form with your order number. We’ll help you process your return and provide a free shipping label for your purchased item. Simply repackage your item and drop it off at the post office. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.
Reasons for not accepting a return are:
The item is through our merchandise affiliate, Printful. In which case please follow their return policy located here.
The art work was damaged post-delivery
A photo of the damage was not included and time and date-stamped
ORDERS NOT RECEIVED
If you did not receive the merchandise after the given timeframe, you may choose to do the following:
Reach out to us by submitting a contact form for close monitoring of the order status. An update shall be proactively sent to you via email.
For all shipping-related concerns, we may assist in coordinating the whereabouts of the products, or you may call the carrier. If the tracking status is “delivered parcel” but the parcel got lost/stolen, it is your responsibility to file the claim with the carrier directly.
ORDER CANCELLATION
Everything is made to order, and once the order has been produced, we are unable to change it. Additionally, along with our printer, we do our best to prepare your orders with great care and haste. For those reasons, cancellation is only available within 2 hours from the time you place your order. We will take action on the request considering the following conditions:
Within 2 hours from the time you placed your order: We will try our best to cancel the order and give a full refund including shipping fees.
After 2 hours from the time you placed your order: We are unable to refund the item/s.
CHANGE REQUEST
Shipping Information - If you wish to make any changes like name, address, etc. on delivery, please reach out https://www.deveaupaintings.com/contact within 12 hours from the time you place the order. We will take action considering the following conditions:
Before the item has been shipped: We will process the request with either the fulfillment team or the shipping team to update the shipping label.
After the item has been shipped: Parcels cannot be intercepted for changes. Change requests may be available but may incur some charges depending on the carrier used. Please note that all fees associated with the request will be the customer’s responsibility.
Artwork - If you would like to change your artwork selection, you’ll need to act quickly and reach out to https://www.deveaupaintings.com/contact within 2 hours because our printer produces the item within that timeframe. We will take action considering the following conditions:
Before the item has been made: We will process the request with the printer to update your order. If we can help, we will do our best.
After the item has been made: We are unable to change your item as they are all made to order.
Please contact us at https://www.deveaupaintings.com/contact with any other questions.